Andre Gonzalez
Email: Drexgonzalez@gmail.com | Phone: (305) 815-5064
Employment History
- Associate System Engineer at iCare Health Soluutions (Jan 2025 – Present)
- Information Technology Support Specialist at iCare Health Solutions (Nov 2022 - Present)
I served as the primary IT support contact, resolving hardware, software, and account-related issues for end users across Windows and ThinClient environments. Delivered desktop support and contributed to infrastructure initiatives, including ThinClient rollouts and AWS Workspaces VDI implementation.
As an Associate System Engineer, I play a key role in maintaining our AWS infrastructure by managing routine updates and patching servers using AWS Systems Manager and Endpoint Central. I also assist with monitoring and supporting routine backup processes through AWS Backup to ensure reliable data protection and recovery across environments.
Education
College Credit Certificate - Network Secuirty - Cybersecurity Miami Dade College (Jan 2021–2022)
Bachelor of Arts - BA, Political Science Florida International Univeristy (Jan 2012–2016)
Certifications
- AWS Certified SysOps Administrator - Associate - Validation ID: 4a2a2d6ebff846dbb00bb0e7cff05d8a
- AWS Certified Solutions Architect Associate - Validation ID: 24665b151f004fe0b6f9c37dda38e23d
- AWS Certified Cloud Practitioner - Validation ID: d6n182b2teq1qmk0
- CompTIA Network+ ce - Issued Mar 2022
- CompTIA CySA+ ce Certification Issued Dec 2021
- CompTIA Security Analysis Professional CSAP Stackable Certification - Issued Dec2021
- CompTIA Security+ ce Certification - Issued Aug 2021
Badges
Skills
- AWS EC2
- AWS S3
- AWS IAM
- AWS Systems Manager Patch Manager
- AWS EventBridge
- AWS Backup
- AWS Workspaces